OVERVIEW

The successful candidate will have an understanding and demonstrated experience in data collection and analysis. In this role, you will be responsible for collecting, reviewing, and analyzing data from delivered products. You will look for trends and identify unexpected behavior from customer’s assets in the field. You will also assist with compiling information for publications and presentation.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• The Reporting Data Analyst role will be responsible for collecting backend data, data preparation and delivering reporting and business intelligence, and be able to present the data through Tableau or similar tool (ad-hoc, Visme etc). 
• Our main objective will be creating analytics for delivered units, identifying issues from customer assets in the field and assess device health diagnostics. 
• Analyze asset history to proactively identify issues and trends. 
• Creating and maintaining performant queries to expedite data collection/analysis times. 
• Analyzing and manipulating data as required for Tableau analysis/presentation. 
• Isolating and resolving data source issues with limited supervision and oversight. 
• Scoping out business requirements and creating reports from multiple sources. 
• Timely and accurately preparation of weekly performance reports for each customer. 
• Collaborating with other team members to assist in data related tasks. 
• Performs additional duties as assigned.

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EDUCATION / EXPERIENCE REQUIRED

• Bachelor’s degree or equivalent from a technical school preferred (i.e., computes science, Data science, Applied mathematics, or statistics
• 2+ years of relative working experience in data and analysis. 
• Proficient with Excel, SQL and Tableau. 
• Knowledge of a programming language for statistical computing (Python, R, SQL). 
• Comfortable working in a fast-paced environment and handling multi-tasks. 
• Demonstrated experience with data visualization software (e.g., Tableau, Visme, ad-hoc) 
• Demonstrated data analysis skills & experience. 
• Demonstrated data collection skills & experience (e.g., creating surveys) 
• Demonstrated problem-solving and critical thinking experience. 
• Solid oral and written communication skills, including presentation skills. 
• Solid interpersonal skills and ability to work in a cross-functional team environment. 
• Solid understanding of statistical techniques and analysis.

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BENIFITS / PERKS

• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

As the Field Engineer, this role is responsible for training customers, original equipment manufacturers, and 3rd party installers in the installation of Phillips Connect products.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Managing telematics installations at assigned original equipment manufacturers (OEMs)
• Managing pilot installations
• Leading “train the trainer” sessions
• Providing field support to other internal groups
• Identifying opportunities to improve products for improved performance and ease of installation

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TERRITORY

• Midwest or New York

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EDUCATION / EXPERIENCE

• High school diploma or general education degree (GED) required.
• Transportation or telematics industry experience preferred.
• Mechanical aptitude.
• Ability to troubleshoot basic electrical circuits.
• Support OEM and customer installations.
• Creativity, with a willingness to learn.
• Sense of mission and willingness to work within a team.
• Ability to travel 10+ days per month and otherwise work productively from home.

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BENIFITS / PERKS

• Remote work (preferably within territory)
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

As Hardware Test Engineer, this role is responsible for designing and engineering from concept to mass production and distribution.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Leading discovery calls
• Test and qualify PCB level hardware, and debug hardware issues.
• Review or participate in PCB design.
• Test and qualify PCB supply regulators, PCB battery charger systems, hardware interfaces, GPIOs, and sensors.
• Collect and validate power measurements.
• Specify and validate voltage and temperature limits, ESD, and other qualification specifications.
• Test wiring harnesses and connectors against specifications. Design and maintain quality checklists related to hardware testing.

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EDUCATION / EXPERIENCE REQUIRED

• Mechanical aptitude
• Can read schematics, understands voltage, current, resistors, capacitors, inductors
• Voltage regulators, battery chargers
• Multimeters, oscilloscopes, electronics loads
• Automotive electrical standards
• Interface electrical standards for CAN, RS485, and other interfaces
• PCB design flow
• Harnesses and connectors
• Soldering and assembly
• Quality control methodologies and processes 

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EDUCATION / EXPERIENCE PREFERRED

• Transportation industry experience, ideally in a role that involved GPS tracking and telematics products preferred
• Telematics industry experience preferred
• Applicable college degree

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BENIFITS / PERKS

• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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POSITION PURPOSE AND FOCUS

The Product Owner will work in a fast-paced environment focused on building a strategic integration platform that both supports customers and aligns with company objectives. This position is responsible for collaboration across the Development team and Business team. The Product Owner is also responsible for creating detailed business requirements to deliver production-ready software. This position requires an analytical thinker with deep domain knowledge and is responsible for translating business requirements from stakeholders for the software engineers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborates with cross-functional team members including scrum and product development departments throughout the SDLC process, providing feedback on designs and user enablement
• Ensures quality, accuracy, and completion of customer communication, release notes, and any other defined customer communication materials
• Creates detailed functional designs and process flows using Agile methodologies, story writing, and backlog maintenance
• Ownership of the delivery of features and capabilities throughout the development process
• Ensures that best practices throughout the SDLC processes are followed
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Computer Engineering, or other related fields
• Understanding of software development and other web technologies
• Power user of MS Excel, MS Word, MS Visio, JIRA, Confluence
• Possesses both technical knowledge and business acumen
• Proven track record of delivering data driven solutions with a customer-first mindset

EXPERIENCE, SKILLS, KNOWLEDGE, AND ABILITIES

• 5+ years of experience in software product development including writing requirements and acceptance criteria in an enterprise software development team
• Expert knowledge of agile and development processes
• Strong technical problem-solving skills with an ability to troubleshoot complex application issues
• Experience using Agile Methodologies
• Interpersonal skills along with the ability to work in a team
• Excellent written and verbal communication skills, with excellent follow up skills and the ability to effectively communicate at multiple levels within the organization
• Must be driven and motivated
• CSPO preferred

LOCATION

Successful candidate will largely work remotely from home and travel when required.

BENIFITS / PERKS

• Remote
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal-opportunity employer and value diversity.  We make hiring and other employment-related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now

OVERVIEW

A Reseller Support Manager works closely with team members, managers and customers to deliver a best-in-class customer experience and has assigned duties that include administrative tasks, order entry, report delivery and communication support. This role demands a candidate with excellent communication skills, the ability to develop and maintain strong relationships, and experience meeting hard deadlines.

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ESSENTIAL DUTIES & RESPONSIBILITIES

Account Management

• Handles special projects regarding products/programs as necessary (by assignment).
• Establish project plans, monitor progress, and develop mitigation strategies to effectively execute projects on time and with high quality.
• Collaborates with Sales, Engineering, Operations to provide direction and map out projects
• Monitors and suggests ways to improve processes and create efficiencies
• Develops a solid and trusting relationship between major key clients and company
• Resolves client issues and complaints
• Develops a complete understanding of account needs
• Leads any necessary customer training on internal applications
• Plans and presents reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Planning and Account Development

• Creates road map for successful installation rollout and manage rollout
• Works with customers on all aspects of projects
• Serves as liaison to engineers and other internal associates
• Communicates all necessary/pertinent information to the sales team. Coordinate communication with Marketing and Sales Engineering.
• Participates in overall customer and project strategy which may include on site customer meetings
• Supports all departmental inquiries and training with product expertise.
• Collaborates on all aspects of product development, product changes and product promotions
• Collaborates with the sales team to maximize profit by up-selling or cross-selling
• Analyzing client data to provide customer relationship management

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EDUCATION

• High school diploma or general education degree (GED) is
• Transportation/Supply Chain Experience a plus

EXPERIENCE, SKILLS, KNOWLEDGE, AND ABILITIES

• Strong leadership skills with the ability to multi-task on multiple projects
• Written and verbal communication skills
• Proficient computer skills with the ability to use Salesforce, Microsoft Office (Word, Excel, Outlook)
• Excellent communication skills, strong grammatical skills, very strong organizational and multi-tasking skills
• An ability to prepare and interpret schedules and step-by-step action plans

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BENEFITS / PERKS

• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• Bonus Program
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Fitness Center
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now

POSITION PURPOSE AND FOCUS

The Security Engineering Manager will lead continued innovation of security strategy and facilitate a best-in-class security infrastructure. This position is responsible for resolving and making decisions on security issues to eliminate risk. The Security Engineering Manager will evaluate network and security controls to address changes in business processes and security requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides recommendations to the management team to increase effectiveness of organization and technology solutions
• Develops a technical deep understanding of security systems at different layers, along with knowledge in network, cloud, endpoint, and data security, among other subjects
• Prioritization, planning of projects and features, stakeholder management, and tracking of external commitments
• Manages staff, including selection, goal setting, annual reviews, compensation planning, and career development
• Supports, implements, and promotes standard configuration and change management, processes, and practices
• Identifies opportunities to further enhance and refine security standards and processes
• Provides excellent customer service to internal and external customers
• Responsible for comprehensive security training program

EDUCATION

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline

EXPERIENCE, SKILLS, KNOWLEDGE, AND ABILITIES

• 10+ years of experience in information technology, and/or security infrastructure
• 10+ years of experience in information security, penetration testing, security infrastructure tuning, and deployment
• Excellent written and verbal communication skills, with excellent follow up skills and the ability to effectively communicate at multiple levels within the organization
• Must be driven and motivated

LOCATION

Successful candidate will largely work remotely from home and travel when required.

BENIFITS / PERKS

• Remote
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal-opportunity employer and value diversity.  We make hiring and other employment-related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now