OVERVIEW

As the Field Engineer, this role is responsible for training customers in the installation of our products, troubleshooting, and it will have a voice in product design.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Mechanical aptitude.
• Ability to troubleshoot basic electrical circuits.
• Support OEM and customer installations.
• Creativity, with a willingness to learn.
• Sense of mission and willingness to work within a team.
• Ability to travel 10+ days per month and otherwise work productively from home.

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TERRITORY

• Arkansa, Missouri, Kansas, Kentucky, Illinois, Michigan, Wisconsin, Ohio and Pennsylvania.

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EDUCATION / EXPERIENCE

• High school diploma or general education degree (GED) required.
• Previous experience in an operations or maintenance role that involved GPS tracking and telematics products.

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BENIFITS / PERKS

• Remote work (preferably within territory)
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

The Installation Support Manager interacts with installers of Phillips Connect telematics products and internal subject matter experts to resolve installation questions.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide remote support for personnel installing of Phillips Connect products.
• Interact with subject matter experts (SMEs) within Phillips Connect and Phillips Industries to obtain the information needed to support personnel installing of Phillips Connect products.
• Remotely assess the health & performance of installed Phillips Connect products.
• Become a SME for installation of Phillips Connect products.
• Escalate and follow through unresolved issues to appropriate internal teams.
• Prepare accurate and timely reports.
• Other duties as assigned.

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EDUCATION / EXPERIENCE REQUIREMENTS

• Mechanical aptitude.
• Ability to troubleshoot basic electrical circuits.
• Creativity, with a willingness to learn.
• Sense of mission and willingness to work within a team.
• Ability to travel up to 5 days per month and otherwise work productively from home.

EDUCATION / EXPERIENCE PREFERRED

• Transportation industry experience, ideally in an operations or maintenance role that involved GPS tracking and telematics products.
• Telematics industry experience, ideally in a role that involved the installation of GPS tracking and telematics products.

Note that a college degree is not a requirement for the position – applicable experience, aptitude for the work, and team chemistry are far more important.

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BENIFITS / PERKS

• Remote work (preferably central time zone)
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

As our Shipping Coordinator, you will be responsible for all shipping and package tracking on behalf of Phillips Connect. This role is crucial in the flow and overall growth of our organization and will be monumental for us in paving the way for the heavy-duty trucking industry. Previous knowledge of taxes, insurance and quotas is required. This candidate must be self-starting, efficient with his/her time, and highly organized.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Coordinate all shipping activities for Phillips Connect
• Ensure that all shipments follow customs rules and regulations
• Categorize shipments according to tariff coding system
• Work with customs agents, warehouse staff, shipping companies, and manufacturing partners to ensure timely deliveries
• Minimize duties and taxes owed
• Track the location of the shipment
• Prepare goods for shipment, using the best, most economical packaging
• Determine how much insurance to take out on the shipment
• Manages all relationships with carrier partners such as DHL, UPS, FedEX
• Track shipments and communicate with clients about the package’s progress.
• Coordinate shipping with customs agents for clearance on overseas deliveries.
• Consulting with our manufacturing partners to arrange timely shipments
• Manage quotes from prospective shippers to ensure best rates for Phillips Connect
• Handle claims with insurance companies if any shipment problems happen to occur.
• Fill out import-export documentation
• Compile carrier and route assignments,
• RMA processing

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EDUCATION/EXPERIENCE

• Very strong organizational and communication skills
• Strong math and analytical skills
• Subject matter expert on matters such as tariffs, insurance, and quotas
• Have a working knowledge of warehouse management software systems
• Have excellent knowledge of forecasting and data analysis
• Language skills (Mandarin, Spanish) are highly valued
• Experience with Epicor is a plus
• Possess a BA/BS in a related field like business administration, supply chain management, etc.
• 5+ years’ experience with international shipping

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BENEFITS/PERKS

• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

The Technical Support manager interacts with the business stakeholders in order to understand and resolve technical needs. This position will provide support to internal and external customers.

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JOB RESPONSIBILITIES

• Escalate and follow through unresolved issues to appropriate internal teams.
• Prepare accurate and timely reports.
• Other duties as assigned.

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KNOWLEDGE, SKILLS AND ABILITIES

• Strong leadership skills with the ability to multi-task on multiple projects
• Written and verbal communication skills
• Proficient computer skills with the ability to use Microsoft Office (Word, Excel, Outlook)
• Excellent communication skills, strong grammatical skills, very strong organizational and multi-tasking skills
• An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
• Familiarity with operational risk management and quality assurance control

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EDUCATION

• A high school diploma or general education degree (GED) is required.
• Mechanical Engineering background preferred

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BENEFITS/PERKS

• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

As our Warehouse Inventory Manager, you will take ownership of all inventory coming and going from our facility in Aliso Viejo, CA. This position is crucial in the success of Phillips Connect, as we continue to pave the way for the heavy-duty trucking industry. Previous experience in analyzing data and successfully managing inventory is required. Our ideal candidate is self-driven, a team player, and highly organized.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for all aspects of Phillips Connect product inventory
• Manage unfinished goods inventory at our manufacturing partners
• Maintain accurate understanding of all Phillips Connect finished goods at our local warehouse facility
• Work with Procurement and Sales to keep consistent and sufficient stock levels to meet clients’ demands
• Anticipate and react to shortages and changes in inventory
• Analyze data and statistics to continually improve processes
• Work with warehouse team to perform cycle counts
• Implement a measure for product inventory turns
• Report to Finance accurate information regarding product on hand
• Use software to track inventory characteristics, types, and movement
• Audit processes and inventory to track performance
• Oversee and control inventory coming in and out of the warehouse
• Find ways to reduce costs and optimize control procedures
• Manage and collaborate with warehouse team
• Report findings, reports, and data to upper management

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EDUCATION/EXPERIENCE

• Very strong organizational and communication skills
• Strong math and analytical skills
• Be able to accurately track inventory and create reports
• Have a working knowledge of warehouse management software systems
• Have excellent knowledge of forecasting and data analysis
• Possess a BA/BSc in a related field like business administration, supply chain management, etc.
• 5+ years inventory management experience, including overseeing large inventories and audit procedures.
• Cost accounting/inventory management experience preferred.
• Experience with Epicor is a plus

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WORK ENVIRONMENT

This job operates in a professional manufacturing environment. This role routinely uses standard manufacturing equipment such as heavy clamps and presses.  Please note that the facility contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm

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BENEFITS/PERKS

• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now