OVERVIEW

As the Field Engineer, this role is responsible for training customers, original equipment manufacturers, and 3rd party installers in the installation of Phillips Connect products.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Managing telematics installations at assigned original equipment manufacturers (OEMs)
• Managing pilot installations
• Leading “train the trainer” sessions
• Providing field support to other internal groups
• Identifying opportunities to improve products for improved performance and ease of installation

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TERRITORY

• Missouri, Kansas, Kentucky, Illinois, Indiana, and Ohio.

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EDUCATION / EXPERIENCE

• High school diploma or general education degree (GED) required.
• Transportation or telematics industry experience preferred.
• Mechanical aptitude.
• Ability to troubleshoot basic electrical circuits.
• Support OEM and customer installations.
• Creativity, with a willingness to learn.
• Sense of mission and willingness to work within a team.
• Ability to travel 10+ days per month and otherwise work productively from home.

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BENIFITS / PERKS

• Remote work (preferably within territory)
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

As Hardware Test Engineer, this role is responsible for designing and engineering from concept to mass production and distribution.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Leading discovery calls
• Test and qualify PCB level hardware, and debug hardware issues.
• Review or participate in PCB design.
• Test and qualify PCB supply regulators, PCB battery charger systems, hardware interfaces, GPIOs, and sensors.
• Collect and validate power measurements.
• Specify and validate voltage and temperature limits, ESD, and other qualification specifications.
• Test wiring harnesses and connectors against specifications. Design and maintain quality checklists related to hardware testing.

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EDUCATION / EXPERIENCE REQUIRED

• Mechanical aptitude
• Can read schematics, understands voltage, current, resistors, capacitors, inductors
• Voltage regulators, battery chargers
• Multimeters, oscilloscopes, electronics loads
• Automotive electrical standards
• Interface electrical standards for CAN, RS485, and other interfaces
• PCB design flow
• Harnesses and connectors
• Soldering and assembly
• Quality control methodologies and processes 

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EDUCATION / EXPERIENCE PREFERRED

• Transportation industry experience, ideally in a role that involved GPS tracking and telematics products preferred
• Telematics industry experience preferred
• Applicable college degree

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BENIFITS / PERKS

• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

The Installation Support Specialist has extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers regarding their hardware, applications, and operating systems. The ideal candidate has a strong technical background, solid analytical skills, and proven problem-solving experience. The Installation Support Specialist uses their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Responds to customers’ inquiries and concerns quickly and professionally through emails or phone calls
• Records and provides customer feedback and data to relevant internal teams
• Maintains and updates information on customer cases
• Becomes an SME for the installation of Phillips Connect products
• Provides remote support for personnel installing Phillips Connect products
• Remotely assesses the health and performance of installed Phillips Connect products
• Escalates and follows up on unresolved issues to appropriate internal teams
• Prepares accurate and timely reports

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EDUCATION / EXPERIENCE REQUIRED

• 1–2-years of experience in tech support, customer service, or related experience
• Knowledge of basic electrical circuits and mechanics
• Excellent communication and project management skills

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BENIFITS / PERKS

• Full Remote
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

The Mobile App Developer is responsible for design, development, and implementation between software platforms, programs, and applications. The Mobile App Developer creates and implements the source code necessary to develop mobile applications on various mobile platforms. This position possesses subject matter expertise and technical leadership.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Analyzes requirements and proposes best possible solutions
• Responsible for troubleshooting issues and implementing resolution
• Responsible for maintaining the App architecture to improve overall functionality and user experience
• Collaborates with cross-functional teams to plan, design, and implement new features
• Documents and implements test procedures to enhance product performance
• Develops APIs to support functionality of mobile devices
• Adapts current web applications for mobile platforms

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EDUCATION / EXPERIENCE REQUIRED

• Bachelor’s degree in Computer Science, Information Systems, or a related field and/or related experience
• 3+ years of experience as Mobile App Developer
• 3+ years of experience with system design, programming, and data structuring
• Proficient in mobile programming languages, Java, Objective C
• Strong foundation with iOS SDK, Android SDK, and architecture
• Demonstrable experience with either Xamarin or Flutter
• Expert knowledge with mobile application tools and environments
• Interpersonal skills along with the ability to work in a team
• Analytical and problem-solving skills
• Excellent written and verbal communication skills with excellent follow up skills and the ability to effectively communicate at multiple levels within the organization

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BENIFITS / PERKS

• Fully Remote
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Wellness Program

We are an equal opportunity employer and value diversity.  We make hiring and other employment related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

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OVERVIEW

The Principal Project Owner is responsible for establishing project plans, monitoring progress, and developing mitigation strategies to effectively execute projects on time and of high quality. This position possesses a high-level view that understands both organizational and technical dependencies. The Principal Project Owner is responsible for direct project execution through continual coordination of planning, change control, and issue management.

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for scoping, planning, and executing assigned projects
• Manages expectations and communications by ensuring transparency and visibility of project progress, risks, and impediments
• Guides and coaches the Scrum Team on agile practices and principles to deliver high-quality products and services to our customers and partners
• Integrates customer needs with business competencies to drive growth in both existing and emerging markets
• Coaches the Scrum team in organization, cross-functional skills, and domain knowledge
• Builds and fosters a collaborative working environment among project team members
• Ownership of the delivery of features and capabilities

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EDUCATION / EXPERIENCE REQUIRED

• Bachelor’s degree in Business, Computer Science, or a related field
• Ability to effectively communicate and influence key stakeholders to support company strategies, process improvements, and operational decisions
• Ability to multitask, prioritize, and manage time with tight deadlines
• Ability to analyze and resolve conflicts
• Proven track record of delivering data driven solutions with a customer-first mindset
• 10+ years of experience as a Scrum Master or Project Owner
• 10+ years of experience in agile methodologies
• 3+ years of experience with JIRA, Confluence, Git, and similar tools
• Certified Scrum Master preferred
• Problem-solving and analytical skills
• Leadership skills

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BENEFITS / PERKS

• Remote
• Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
• Bonus Program
• 401k Matching
• Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
• Educational Reimbursement
• Continuing Education/Training Programs
• Employee Assistance Plan (EAP)
• Pre-tax deduction of insurance premiums
• Direct deposit
• Credit union
• Fitness Center
• Wellness Program

We are an equal-opportunity employer and value diversity.  We make hiring and other employment-related decisions based on qualifications, merit, and business need and without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations.  We will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now